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Privacy Policy

Website Privacy Policy

It’s important to Rustic Travel to help our guests retain their privacy when they take advantage of all the Internet has to offer. We believe your business is no one else’s. Your privacy is important to you and to us. So, we will protect the information you share with us. To protect your privacy, Rustic Travel follows different principles in accordance with worldwide practices for customer privacy and data protection.

  • We will not sell or give away name, mail address, phone no, email address or other information to anyone unless it is to confirm bookings and reservations.
  • We will use state-of-the-art security measures to protect your information from unauthorized users.

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you create an enquiry on the website or when you sign-up for email newsletters etc. We use your personal information for four primary purposes:

  • To make the site easier for you to use by not having to enter information more than once.
  • To help us to contact you when we reply to your enquiries.
  • To alert you to product upgrades, special offers, updated information and other new services from Rustic Travel.

If you choose not to register or provide personal information, you can still use most of our website. But you will not be able to access areas that require registration. If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters.

If you do not want us to communicate with you about other offers regarding Rustic Travel products, programs, events, or services by email, you can opt-out anytime.

We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time by contacting us.

Rustic Travel has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honoured. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

We guarantee your online transactions to be 100% safe and secure. When you place orders or access your personal account information, you are utilizing secure server software SSL, which encrypts your personal information before it’s sent over the Internet. SSL is one of the safest encryption technologies available.

Rustic Travel strictly protects the security of your personal information and honours your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in Singapore or any other country where Rustic Travel, its subsidiaries, affiliates or agents are located.

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your Booking Number and Email, so do not share these with others.

Parents or guardians: we want to help you guard your children’s privacy. We encourage you to talk to your children about safe and responsible use of their personal information while using the Internet.

The Rustic Travel site does not publish content that is targeted to children.

If for some reason you believe Rustic Travel has not adhered to these principles, please notify us by email at [email protected], and we will do our best to determine and correct the problem promptly.

When you buy a product, we may ask you to provide personal information online. When you do, we merge your personal information with any information you’ve already left with us.

What we do with the information you share

When you book with us, you provide us with your personal information, including your name and email address. We use this information to send you updates about your order, make bookings with our suppliers, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer.

Rustic Travel will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Rustic Travel or the site; (b) protect and defend the rights or property of Rustic Travel and its family of Websites, and, (c) act in urgent circumstances to protect the personal safety of users of Rustic Travel, its Websites, or the public.